SAN FRANCISCO - Microsoft is retooling the latest version of its Windows operating system to address complaints and confusion that have been blamed for deepening a slump in personal-computer sales.
The tuneup announced Tuesday won't be released to consumers and businesses until later this year. The changes, part of a software package given the code name "Blue," are a tacit acknowledgment of the shortcomings in Windows 8, a radical overhaul of Microsoft's ubiquitous operating system.
Windows 8's design, which emphasizes interactive tiles and touch controls, seems to have befuddled as many people as it has impressed. One leading research firm, International Data Corp., says Windows 8 contributed to a 14 percent decline in worldwide PC sales during the first three months of the year - the biggest year-over-year drop ever.
On the Star's Your Tech page, find a list of common gripes about Windows 8 and possible solutions for each.