A Tucson property manager has been ordered to cease and desist after showing negligence and incompetence, an order from the Arizona Department of Real Estate says.
The cease-and-desist order says Ronald Dwayne Butler, who did business as Quality Tucson Properties, didn’t properly handle his clients’ money, keep appropriate records or respond to the department’s requests for documents.
Butler would not comment when reached by phone.
A December 2013 complaint from a property owner prompted the department’s decision to audit Butler’s business. But Butler didn’t show up to a scheduled audit or an interview in February and did not provide requested documentation to the department.
The next month the department did interview Butler and his attorney. Butler, whose real estate license expired March 31, said he previously had a Property Management Trust Account, where tenant and property owner funds are supposed to be kept. But he closed the account in 2012 and put those funds into his business account, a violation of state statute.
Butler said he was no longer doing property management work and all his clients had been paid. But he could not locate the account’s bank statements the department requested or show records of all transactions related to his property management work.
In June the department ordered him not to engage in any rental or property management activity without first complying with all relevant laws.