A third of employees, however, say they do nothing to supplement or

update their skills

PHOENIX--(BUSINESS WIRE)--University of Phoenix® School of Business today revealed

employees may not be taking advantage of, or be aware of, professional

development tools they need to strengthen their skills. A set of online

surveys conducted by Harris Poll on behalf of University of Phoenix

among hiring managers and employees found more than nine in 10 (94

percent) hiring managers say training and upskilling employees is

critical to the organization’s success. However, one-third (32 percent)

of employees say they do nothing to supplement or update their skills.

“In this economic climate, it is critical for employers to help their

workforce be aware of the professional development opportunities that

exist, and emphasize the importance of ongoing education to

organizational competitiveness, innovation and creativity,” said Ruth

Veloria, executive dean for University of Phoenix School of Business.

“Offering meaningful professional development ensures organizations can

attract and retain talent, while helping employees grow in their current

or projected roles.”

The surveys revealed a notable disconnect between employers and

employees: nearly all hiring managers (90 percent) agree that keeping

skills up to date is part of the job in their organization, but 37

percent of employees say they are not confident that their employer’s

professional development programs will strengthen their skills. That

number marked a sharp contrast to the 71 percent of employees who say

their profession requires that they continually learn new skills.

“Survey data shows employees prefer to work for organizations that offer

growth potential and are willing to invest in them as business

professionals,” continued Veloria. “What we found is that employees have

a high level of confidence in their current skillset, but lack

confidence in the current professional development programs their

employers offer.”

Additional findings include:

  • Hiring managers are confident in their company’s ability to find new
    employees, with 89 percent saying they are confident in their
    organization’s ability to attract high-quality talent

  • Nearly half (47 percent) of hiring managers say that in-person
    training and seminars/conferences are offered in their company, but a
    full one in 10 (10 percent) say their organization does not offer any
    formal or official training

  • Seven in 10 (70 percent) employees feel they have skills that are not
    required for their job, but that could benefit the organization

  • Almost half (45 percent) of employees surveyed feel their current job
    is beneath their skillset

  • Nearly nine in 10 (87 percent) employees are confident that there are
    good jobs available to someone with their skillset

For more information about the survey results, including an infographic,

To learn more about programs offered through the School of Business,

For more information about University of Phoenix programs, including

on-time completion rates, the median debt incurred by students who

completed the program and other important information, please visit phoenix.edu/programs/gainful-employment.


The employee survey was conducted online within the United States by

Harris Poll on behalf of University of Phoenix between Sept. 26 – Oct.

17, 2016, among 2,057 U.S. adults aged 18 and older, who work full-time

in a company with 10 employees or more. The employer survey was

conducted between Sept. 26 – Oct. 11, 2016, among 1,005 U.S. adults aged

18 and older, who work full-time in a company with 10 employees in HR or

a senior leadership role with hiring decision making responsibilities.

For complete survey methodology, please contact Becky

About University of Phoenix® School of Business

of Phoenix School of Business is a contemporary business school with

the curriculum, faculty structure and ability to scale that reflect

market needs. The School is committed to educating business leaders and

leverages employer advisory boards in diverse sectors to help align

curriculum with current business dynamics. Students are taught by

faculty members who are often driving critical business decisions in

their organizations, including hundreds in the c-suite. The School

offers associate, bachelor’s and master’s degree programs, as well as

non-degree programs, including certificates, individual courses and

non-credit professional development. Doctoral programs are available

through the School for Advanced Studies. To learn more about University

of Phoenix School of Business programs, visit phoenix.edu/business.

About University of Phoenix

University of Phoenix is constantly innovating to help working adults

move efficiently from education to careers in a rapidly changing world.

Flexible schedules, relevant and engaging courses, and interactive

learning can help students more effectively pursue career and personal

aspirations while balancing their busy lives. As a subsidiary of Apollo

Education Group, Inc., University of Phoenix serves a diverse student

population, offering associate, bachelor’s, master’s and doctoral degree

programs from campuses and learning centers across the U.S., as well as

online throughout the world. For more information, visit www.phoenix.edu.


University of Phoenix

Becky Frost, 602-557-8638