BBB issues suggestions on Target data breach

2013-12-19T14:15:00Z BBB issues suggestions on Target data breachAngela Pittenger Arizona Daily Star Arizona Daily Star

Target made an announcement yesterday informing its customers of a data breach on payment cards used at its U.S. stores between November 27 and December 15.

The company has determined that the information involved in this incident included customer name, credit or debit card number and the card's expiration date and CVV — the three-digit security code found on the back.

In its online statement, Target says they are partnering with a leading third-party forensics firm to conduct a thorough investigation of the matter and examining additional measures they can take to prevent it from happening again. In addition, Target alerted authorities and financial institutions immediately after the discovery was made. "We are putting our full resources behind these efforts."

The Better Business Bureau of Southern Arizona has received calls from local Target customers who are concerned that their cards may have been compromised. In response, it would like to remind consumers not to panic and they are not liable for fraudulent charges on their accounts.

The BBB suggests that consumers who shopped at Target with a credit or debit card monitor their statements online. Don't wait for paper statements. If a fraudulent charge has been made, report it to the bank or credit card issuer immediately so the charge can be reversed and a new card issued. It also says to keep receipts in case you need proof of which charges were authorized.

It also warns or scammers who will use this highly public event to purport to be from Target, your bank or your credit card issuer, telling you that your card was compromised and suggesting actions to "fix" the problem. Don't click on any email links or attachments unless you are absolutely sure the sender is authentic.

Contact reporter Angela Pittenger at 573-4137 or apitteng@azstarnet.com. Follow her on Twitter @CentsibleMama or on Facebook at facebook.com/centsiblemama.

Copyright 2014 Arizona Daily Star. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

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