Dish Network customers couldn't watch CBS shows or local news on KOLD-Channel 13 on Thursday.

Due to a carriage contract stalemate between KOLD parent Raycom Media and Dish, customers lost access to KOLD at 11 p.m. Wednesday.

A similar outage lasted four days for Cox customers in January when Raycom had a contract problem with Cox Communications.

Each company accuses the other of being unfair.

A Dish statement said Raycom is demanding "a massive price increase" of "more than four times what it pays now."

A Raycom statement said "all the other TV providers in our area have agreements with us, and those agreements are fundamentally similar to the one we have been negotiating with Dish."

The KOLD website Thursday told viewers to ask Dish for a rebate or switch providers.

Dish said the outage affects 36 television markets, including Tucson.

Contact reporter Becky Pallack at bpallack@azstarnet.com or 573-4346. On Twitter: @BeckyPallack.