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Car Rental

Is this car rental damage claim for real?

Damage claim broadsides man two months after he returns his rental 

June 29, 2014 12:00 amLoading…

News & notes

Enterprise is hiring trainees, interns

April 30, 2014 12:00 amLoading…

Charged for insurance I never wanted — or needed

Q: I recently rented a car from Avis in Houston with a friend. A few weeks after we returned the car, I discovered a $260 charge for optional insurance that we never asked for. I need your help getting a refund.

August 25, 2013 12:00 amLoading…

Travel Solutions: No exceptions: Take photos of rental cars, before and after

Q: I recently rented a car from Budget in Ontario, Calif. When I returned the vehicle, a representative claimed that I scraped the bottom of the front bumper on the passenger side of the car.

June 09, 2013 12:00 amLoading…

Travel Solutions: Car agency tacks on extra charges after rental cancellation mix-up

Q: My husband and I recently rented a car from Auto Europe for a trip to Germany and the Czech Republic. We received a prepaid voucher for a rental from Hertz.

February 17, 2013 12:00 amLoading…

Travel Solutions: Make sure your rental car runs right beforehand

Q: I rented a car through Auto Europe. During my rental, the car didn't work properly. The vehicle wouldn't move when I pressed on the accelerator, and it felt dangerous to drive. I called the company from my hotel and asked for another car.

November 18, 2012 12:00 amLoading…

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