Thanksgiving, one of the busiest travel periods of the year, is a little more than a month away and Christmas not far beyond. Although getting together with family and friends is one of the best parts of the holiday season, getting to wherever you’re going often is not.
Company wants $790. Can the Travel Troubleshooter help?
Never accept a car with any kind of damage, even little dings and dents.
Man's rental car is damaged before he gets it. Now Enterprise wants him to pay.
Reader receives a mysterious repair bill from Alamo after renting a car.
After returning from Hawaii, readers discover an unpleasant surprise on their credit card.
Reader didn't damage rental car, so why does she have to pay?
Reader involved in fender bender in Belgium gets stuck with the bill.
Damage claim broadsides man two months after he returns his rental
Enterprise is hiring trainees, interns
Q: I recently rented a car from Avis in Houston with a friend. A few weeks after we returned the car, I discovered a $260 charge for optional insurance that we never asked for. I need your help getting a refund.
Q: I recently rented a car from Budget in Ontario, Calif. When I returned the vehicle, a representative claimed that I scraped the bottom of the front bumper on the passenger side of the car.
Q: My husband and I recently rented a car from Auto Europe for a trip to Germany and the Czech Republic. We received a prepaid voucher for a rental from Hertz.
Q: I rented a car through Auto Europe. During my rental, the car didn't work properly. The vehicle wouldn't move when I pressed on the accelerator, and it felt dangerous to drive. I called the company from my hotel and asked for another car.