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Car Rental

Reader disputes charge for damaged rental car

Reader disputes charge for damaged rental car

Reader didn't damage rental car, so why does she have to pay?

September 06, 2014 6:00 pmLoading…
Company won't turn over records for damaged rental

Company won't turn over records for damaged rental

Reader involved in fender bender in Belgium gets stuck with the bill.

August 30, 2014 12:45 pmLoading…

Is this car rental damage claim for real?

Damage claim broadsides man two months after he returns his rental 

June 29, 2014 12:00 amLoading…

News & notes

Enterprise is hiring trainees, interns

April 30, 2014 12:00 amLoading…

Charged for insurance I never wanted — or needed

Q: I recently rented a car from Avis in Houston with a friend. A few weeks after we returned the car, I discovered a $260 charge for optional insurance that we never asked for. I need your help getting a refund.

August 25, 2013 12:00 amLoading…

Travel Solutions: No exceptions: Take photos of rental cars, before and after

Q: I recently rented a car from Budget in Ontario, Calif. When I returned the vehicle, a representative claimed that I scraped the bottom of the front bumper on the passenger side of the car.

June 09, 2013 12:00 amLoading…

Travel Solutions: Car agency tacks on extra charges after rental cancellation mix-up

Q: My husband and I recently rented a car from Auto Europe for a trip to Germany and the Czech Republic. We received a prepaid voucher for a rental from Hertz.

February 17, 2013 12:00 amLoading…

Travel Solutions: Make sure your rental car runs right beforehand

Q: I rented a car through Auto Europe. During my rental, the car didn't work properly. The vehicle wouldn't move when I pressed on the accelerator, and it felt dangerous to drive. I called the company from my hotel and asked for another car.

November 18, 2012 12:00 amLoading…

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