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Christopher Elliott

Travel Solutions: Hotel should've honored reservation after it was sold - but no

Q: I made a reservation at the Comfort Inn in Troutdale, Ore., this fall, and received a confirmation number. At that time I was told that the hotel was in the process of being sold and would become a Holiday Inn Express and the reservation would be honored.

July 14, 2013 12:00 amLoading…

Travel Solutions: Rule No. 1 when you're booking a flight: Save all the paperwork

Q: My husband and I recently flew from Mexico City to Fiji for our honeymoon. One leg of our flight between Los Angeles and Fiji was canceled by United Airlines. We booked tickets on a different airline for that portion of our trip.

March 17, 2013 12:00 amLoading…

Travel Solutions: No 'super savings' and no 'Las Vegas Strip' with this hotel deal

Q: I hope you can help me with a Hotwire Hotel reservation. I booked a three-star "Las Vegas Strip - South Area Hotel" on Hotwire recently. I got a room at Hooters Casino Hotel for $47 per night, plus taxes and fees.

January 27, 2013 12:00 amLoading…

Travel Solutions: Make sure your rental car runs right beforehand

Q: I rented a car through Auto Europe. During my rental, the car didn't work properly. The vehicle wouldn't move when I pressed on the accelerator, and it felt dangerous to drive. I called the company from my hotel and asked for another car.

November 18, 2012 12:00 amLoading…

Travel Solutions: Be careful before signing off on car-rental contract

Allen Friedman says he declined the optional insurance when he rented a Chevrolet Impala from Dollar Rent a Car at Denver International Airport recently.

November 04, 2012 12:00 amLoading…

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