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Management Advice

Office Coach: 'Basket case' must restrain emotions or face dismissal

Q: I recently hired an employee who appears to be a high-strung basket case. "Shannon" is experienced and intelligent, but working with her is almost unbearably exhausting. Every phone call lasts at least an hour, and most of our face-to-face meetings end in tears. Her lengthy emails are all…

June 19, 2013 12:00 amLoading…

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