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Tech Answers

Net speeds need to be higher for future TV

Q: When you wrote about "Which TV system for the digital age" last Sunday, I still had questions. You suggested getting an Internet connection with a download speed of 10 to 15 megabits. Do I really need a connection that fast, and where can I get it?

June 16, 2013 12:00 amLoading…

Tech Q & A: Chinese gov't may be listening in on QQ social network site

Q: My wife communicates regularly with friends in China using QQ (the most popular instant-messaging service in China) on her computer. It has video chat, similar to Skype. But there is something very strange about it. I keep hearing someone coughing when she has the computer on. Is it possi…

January 20, 2013 12:00 amLoading…

Data stored on 'cloud' potentially vulnerable

Q: I read your reply in last week's column, in which you suggested transferring some complex Excel spreadsheets from an old computer to a new one using a USB cable. Don't you think that using a free online storage service such as Dropbox would be easier and less expensive? For example, I use…

August 19, 2012 12:00 amLoading…

Disabling modem may not disconnect teen users

Q. In my quest to promote sleeping during the night for my three very electronically connected and addicted teenagers, I've decided I will disable the modem each school night at 9:45 p.m. That will disconnect their many Internet-connected gadgets. (Two kids have cellphones without Internet access.)

July 22, 2012 12:00 amLoading…

You can stop Google's personalization of ads

Q: I recently did Google searches for dehumidifiers and for mantel clocks. Now, whenever I use Google, I see ads for dehumidifiers and mantel clocks. Can I stop them from doing this?

July 15, 2012 12:00 amLoading…

Program to keep passwords has pros, cons

Q: As a paid member of AOL, I can use a service called AOL OnePoint that stores all your online user names and passwords so you don't have to remember them. You then log in to your accounts with a single personal identification number. This seems like a great idea, but is it a safe way to ke…

July 08, 2012 12:00 amLoading…

ITunes e-books can be unlocked

Q: I downloaded a free book from iTunes just for fun, but I can't seem to open it on my computer. Is there a way to read it on my PC?

July 01, 2012 12:00 amLoading…

Tech Q&A 2 programs help email switch

Q: I'm switching computers from a Windows Vista PC to a Macintosh, and I need to move my emails from Microsoft Windows Mail to the Mac. I want to use a flash drive to transfer the emails, but I've been having problems trying to export or copy the files from Windows Mail. Any thoughts?

June 24, 2012 12:00 amLoading…

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