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Tech Q&a

Skype's app for tablet is fairly benign

Q: I have a tablet computer that uses the Android operating system. I've noticed that when applications such as Skype are updated they ask for permission to do things that seem increasingly invasive, which is worrisome.

July 20, 2013 12:00 amLoading…

Malware is the likely reason pop-up ads are going wild on PC

Q: Internet pop-up ads are out of control on my Windows 7 PC that uses Microsoft's Internet Explorer 10 Web browser. I have a free pop-up stopper from Panicware that used to be good, but now it doesn't stop most ads.

July 13, 2013 12:00 amLoading…

How to fix digital TV when it's loud but not clear

Q: I love our 60-inch plasma smart TV, but my husband has trouble hearing it. It isn't a matter of loudness as much as his being able to hear clearly. What would you recommend?

June 29, 2013 12:00 amLoading…

Net speeds need to be higher for future TV

Q: When you wrote about "Which TV system for the digital age" last Sunday, I still had questions. You suggested getting an Internet connection with a download speed of 10 to 15 megabits. Do I really need a connection that fast, and where can I get it?

June 16, 2013 12:00 amLoading…

Avoid smart TVs when purchasing home system

Q: If you were to start from scratch with a TV system in your home, how would you do it?

June 09, 2013 12:00 amLoading…

Tech Q&A: Getting Google to remove search info isn't easy

Q: How do I get Google to change my profile information? It is way out of date, and I am starting to believe it is turning off new people I meet who want to check me out on Google before even meeting for coffee. I never asked to be on Google. What can I do?

June 08, 2013 12:00 amLoading…

Disappearing email likely a result of Yahoo glitch

Q: I received nine emails with photos from a relative in Puerto Rico. When I opened the first one, it suddenly disappeared from view. I thought that I had inadvertently deleted it in some way and checked in the trash file, but it wasn't there. So I went back to the inbox to open the second e…

May 12, 2013 12:00 amLoading…

3 options if you don't want Windows 8 on your new PC

Q: I recently bought a Windows 8 laptop, and the only thing I don't like about the PC is Windows 8. I want to replace Windows 8 with the more familiar Windows 7. How can I do this?

April 28, 2013 12:00 amLoading…

How to put Adobe Flash back on your Galaxy Nexus

Q: I purchased a Samsung Galaxy Nexus cellphone last July because it could stream live sporting events and was a size I liked. Then I got a message asking if I wanted to update the operating system to Android 4.1, also known as Jelly Bean. Since the upgrade, I can't stream live sporting even…

April 07, 2013 12:00 amLoading…

Tech Q&A: Satellite Internet access in wilderness is costly, slow

Q: I'm planning a trip to the interior of Alaska, including some remote villages, and I want to be able to send emails and transmit digital photos back to friends and family members. I'm told that satellite Internet access should be available in most locations. Should I take a smartphone or …

March 24, 2013 12:00 amLoading…

Live Mail user can get, but can't send, messages

Q: In early February our Comcast service went out, affecting our TV, phone and computer connections for about five minutes. Since then I can't send emails from Windows Live Mail. However, I can still receive emails and have no other Internet connectivity problems. What do you suggest?

March 17, 2013 12:00 amLoading…

Tech Q & A: Photo tool has moved in new software

Q: My 2009 PC came with a version of Windows Live Photo Gallery that had a "fix" icon on the tool bar. Opening the "fix" gave me access to photo-editing capabilities, and under the "Exposure" tab there was a slider control for "Shadows," a useful function that could lighten only the dark par…

January 27, 2013 12:00 amLoading…

Tech Q & A: Chinese gov't may be listening in on QQ social network site

Q: My wife communicates regularly with friends in China using QQ (the most popular instant-messaging service in China) on her computer. It has video chat, similar to Skype. But there is something very strange about it. I keep hearing someone coughing when she has the computer on. Is it possi…

January 20, 2013 12:00 amLoading…

Malware, technical glitch could produce gibberish printout

Q: I returned my printer, an HP Officejet Pro 8600 Plus, because it sometimes printed in a foreign language. Now a second unit periodically does the same thing.

December 23, 2012 12:00 amLoading…

Don't have touch screen? Stick with Windows 7

Q: I recently had to replace my 9-year-old Windows XP computer and am having trouble adapting to Windows 7.

November 18, 2012 12:00 amLoading…

TECH Q&A Malicious add-ons can hijack browser

Q. My Internet Explorer browser recently started opening a new window for advertisements from "servads.com." I have enabled the pop-up advertising blocker, but it doesn't seem to help. What should I do?

November 11, 2012 12:00 amLoading…

Five steps to becoming un-LinkedIn

Q: A few months ago I joined LinkedIn, the social website for business, but I've found it to be a gigantic pain. I would really like to unsubscribe, but I have not been able to find a way to do it. What would I have to do?

October 14, 2012 12:00 amLoading…
With the right apps or software, iPad can print wirelessly

With the right apps or software, iPad can print wirelessly

Caption unavailable

October 07, 2012 12:00 amLoading…
With the right apps or software, iPad can print wirelessly

With the right apps or software, iPad can print wirelessly

Q: My wife and I are considering the purchase of an iPad and need to know if, in addition to receiving or sending email, it can send a signal to a wireless printer to print a document received by email. Are there special set-up instructions required to do this?

October 07, 2012 12:00 amLoading…

Data stored on 'cloud' potentially vulnerable

Q: I read your reply in last week's column, in which you suggested transferring some complex Excel spreadsheets from an old computer to a new one using a USB cable. Don't you think that using a free online storage service such as Dropbox would be easier and less expensive? For example, I use…

August 19, 2012 12:00 amLoading…

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