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Problems beset move to updated Tucson's 911 system

Adding to the pressure of a rough transition to a new 911 system at the end of May, the city's emergency call center is wrestling with understaffing, high turnover and low morale.

July 25, 2011 12:00 amLoading…

Glitches plague Tucson's 911 system

Tucson's new 911 emergency call system has been plagued by technical malfunctions and dropped calls in its first six weeks of operation, and may have been a factor in the death of a 10-year-old girl.

July 14, 2011 12:00 amLoading…

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