Reader's airline ticket doesn't get booked as expected. Is his online travel agency trying to rip him off?
5 things to know about cruising Alaska.
Woman's hotel is in a neighborhood not known for its safety — can she get a refund?
Cruise offers unexpected encounters — including enough steel drum music to last a lifetime.
When flight doesn't get booked the right way on Travelocity, reader's ticket be fixed?
MIT physics lecturer Paola Rebusco teaches how to make pasta, potato gnocchi and a fast pizza.
Reader loses $200 when Groupon fails to redeposit her credit into the right account. Can it keep her money?
BERKELEY, Calif. — This famously liberal college town is known as the cradle of the Free Speech Movement, but speech isn’t the only thing that…
Reader's lost-luggage claim is denied because of "substantial discrepancies" in the claim. Can Southwest Airlines do that?
When reader returns her rental to E-Z Rent-A-Car, an employee points out a missing fog light — that's not her fault. What next?
Reader redeems 70,000 Hilton HHonors points for a car rental then learns he won't be able to use it as he needs.
James Ould's airline schedule change means he'll save a bundle on taxes and fees. So why won't American Airlines see things his way?