When man's wife falls ill before their South Pacific cruise, they don't expect to lose their airfare.
After flights are rescheduled, airline promises to pay for shuttle, then doesn't.
A tropical deluge fails to dampen spirits in Rio.
When a pilots' strike causes a missed Celebrity cruise, can the entire vacation be refunded?
Woman's hotel is in a neighborhood not known for its safety — can she get a refund?
Cruise offers unexpected encounters — including enough steel drum music to last a lifetime.
MIT physics lecturer Paola Rebusco teaches how to make pasta, potato gnocchi and a fast pizza.
When reader returns her rental to E-Z Rent-A-Car, an employee points out a missing fog light — that's not her fault. What next?
Reader redeems 70,000 Hilton HHonors points for a car rental then learns he won't be able to use it as he needs.
James Ould's airline schedule change means he'll save a bundle on taxes and fees. So why won't American Airlines see things his way?
In Caracas' hostile urban jungle, rainbow-colored birds provide a respite.
Images include 23-inch fingernails, Buffalo's ginormous snowfall.