Reader redeems 70,000 Hilton HHonors points for a car rental then learns he won't be able to use it as he needs.
James Ould's airline schedule change means he'll save a bundle on taxes and fees. So why won't American Airlines see things his way?
Hotel refunds $887 after stay, but sends the money to US Airways Vacations, the tour operator.
What to do when things go 'Awry' with your hotwire booking
Q: I was recently forced to cancel a round-trip ticket between Chicago and Bangor, Maine, on US Airways, for which I paid $494, including a $5…
Q: I recently booked four tickets between Milwaukee, and New Orleans, La., using my Delta SkyMiles so that my husband, son and my son’s frien…
PORTLAND, Ore. — Getting a great meal in Portland is harder than you’d think.
Q: I’m writing to you in the hope that you can help resolve a dispute I am having with Living Social. I don’t know where else to turn.