TELLURIDE, Colo. — When people find out I'm a travel writer, the next question is almost always, "What's the best place you've ever been?"
If a gate agent or front-desk employee makes a promise, get it in writing,
Airbnb.com user reserves a home in LA; wants refund when he gets a guesthouse.
A win-win, Delta paid. And now Georgia family has passports for future travel.
Never accept a car with any kind of damage, even little dings and dents.
Hertz dings man for smoking in his rental car. But wait— he doesn't smoke.
Nonsmoker books a room through Hotwire and ends up in a smoking room.
Travel-insurance policy won't cover reader for tour missed due to weather.
As mining wanes, region looks for something to replace traditional jobs and revenues.
After reader changes vacation package on Travelocity assures him that he can use credit for a new trip.
When Green Valley reader's mother-in-law passes away, she and her husband have to cancel a flight on US Airways.
Maui is known for its world-class beaches.
When man's wife falls ill before their South Pacific cruise, they don't expect to lose their airfare.
After flights are rescheduled, airline promises to pay for shuttle, then doesn't.
When flight doesn't get booked the right way on Travelocity, reader's ticket be fixed?
Reader loses $200 when Groupon fails to redeposit her credit into the right account. Can it keep her money?
BERKELEY, Calif. — This famously liberal college town is known as the cradle of the Free Speech Movement, but speech isn’t the only thing that…
When reader returns her rental to E-Z Rent-A-Car, an employee points out a missing fog light — that's not her fault. What next?
Reader redeems 70,000 Hilton HHonors points for a car rental then learns he won't be able to use it as he needs.
James Ould's airline schedule change means he'll save a bundle on taxes and fees. So why won't American Airlines see things his way?
Hotel refunds $887 after stay, but sends the money to US Airways Vacations, the tour operator.
What to do when things go 'Awry' with your hotwire booking
Q: I was recently forced to cancel a round-trip ticket between Chicago and Bangor, Maine, on US Airways, for which I paid $494, including a $5…
Q: I recently booked four tickets between Milwaukee, and New Orleans, La., using my Delta SkyMiles so that my husband, son and my son’s frien…
PORTLAND, Ore. — Getting a great meal in Portland is harder than you’d think.
Q: I’m writing to you in the hope that you can help resolve a dispute I am having with Living Social. I don’t know where else to turn.