Re Mr. O'Rourke's opinion: Frustration is not understandable.
We have had UHC for many years. One of the benefits is home meal delivery after a hospital stay. My husband was released from the hospital on 11/20. I notified UHC on 11/23 but collapsed at home due to COVID and taken to the hospital by ambulance.
When I tried to follow-up on 12/23, it was denied because the 30-day deadline had passed by 3 days. Extenuating circumstances fell on deaf ears.
Even with the assistance of our UHC representative, it was still denied.
Be forewarned.
Valerie Golembiewski
Southeast side
Disclaimer: As submitted to the Arizona Daily Star.
People are also reading…
Follow these steps to easily submit a letter to the editor or guest opinion to the Arizona Daily Star.
