Pulte Homes took the top place in Tucson this year in the J.D. Power and Associates customer satisfaction survey on home builders. Click on the chart at right for a breakdown of how major local homebuilders fared in overall satisfaction and other categories (some categories are omitted).
For the full report: www.jdpower.com/homes.
KEY TO RATINGS
J.D. Power gives builders a rank of 2 to 5:
5: Among the best
4: Better than most
3: About average
2: The rest
METHODOLOGY
J.D. Power provides the following statement:
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"The 2008 New-Home Builder Customer Satisfaction Study is based on responses from 50,837 buyers of newly built single-family homes who provided feedback after living in their homes an average of four to 18 months. The study was fielded between March and July 2008."