Sears is outsourcing around 150 jobs from its Tucson call center to locations overseas, including the Phillipines.
The cuts are in the teleservices group, where workers schedule in-home repairs for Sears customers, said Sears Holding Corp. spokeswoman Kimberly Freely. Workers will be allowed to apply for open jobs in other customer service groups at the same call center, and there are enough openings for everyone to transfer, Freely said.
"Our goal is to retain and retrain the talent from the teleservice group," she said. Around 800 people work at the in-bound call center, 4755 S. Butterfield Drive.
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