The Arizona Attorney's General's Office filed suit today against home-repair contractor ARS Rescue Rooter, asking that they be banned from doing business in Arizona.
ARS, which does air-conditioning and plumbing work, among other services, uses consumer fraud and scare tactics to sell products and services, the lawsuit says.
The lawsuit cites an internal ARS manual that shows salespeople how to scare and pressure customers into buying expensive systems they can't afford. It also cites ARS' use of official-looking postcards that suggest a resident's water heater must be inspected annually.
The lawsuit, filed in Pima county Superior Court, asks for a judge to permanently enjoin ARS from operating in Arizona.
ARS corporate counsel did not immediately return a call this afternoon.