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Angela Pittenger's favorites stories of 2014

  • Dec 16, 2014
  • Dec 16, 2014

A few of the articles that Star reporter Angela Pittenger considers her best of 2014.

Cancer survivor Zay finds out that regular life has its share of bumps, too

Azayliah Perez started her first year of public school as a timid girl in her own cocoon. She ends it a social butterfly.

She started third grade with the adult-sized worries of a cancer patient and ends it with the typical worries of childhood — what to wear, who to play with and how to fix her nearly shoulder-length hair.

Along the way, she boosted her writing and math skills, made lots of friends, and reached a key milestone of one year with her leukemia in remission.

During her time in the hospital, when her heart broken for the loss of her dear friend and fellow patient Delia Gonzalez, Zay longed for the normal life she has now. But as summer break looms, she’s learning that even normal kids face loss.

Tavia Cailing, her first best friend outside of the hospital, is moving to Japan. That’s where her dad, a staff sergeant in the Air Force, is being stationed.

“I already have to carry Delia in my heart,” says Zay, 10. “And now I’ll have to carry Tavia in my heart. Now I know what they mean by ‘love hurts.’”

bittersweet day

It’s the last day of school in Elizabeth Egan’s third-grade class at Kellond Elementary School on Tucson’s east side. The students have broken into groups to spend one last day together.

Zay, Tavia and Sydney Hagerman head to a quiet corner to play with the Monster High dolls they brought to school this day.

Moments later, Tavia quietly scoots behind a number chart in the corner. She needs some time to herself.

“She’s moving to Japan,” Sydney says. “And she doesn’t want to. She wants to play with us, but she says she can’t right now.”

“She’s having a hard time,” Zay says in her quiet voice. “I made her something ... a butterfly.”

As the clock ticks closer to 3:25 p.m., Mrs. Egan instructs the kids to stack their chairs and take their places on the rug for a final “circle time.”

“Before you go home, what are your plans for the summer?”

A few students share their plans: go to San Diego, read, swim.

Next, Mrs. Egan hands out envelopes with report cards, instructing the students not to open them until they get home.

“Congratulations! You’re all going to fourth grade! Woo!”

The students, hyped up on last-day-of-school adrenaline and treats, scream with joy.

It’s time to leave. The kids take turns saying goodbye to their teacher and each other.

Zay and Tavia hug, a quiet moment passing between them in the midst of classroom chaos.

everyday worries

Zay walks into the living room of her family’s house, her deep brown eyes sparkling with excitement.

“Everybody in my class passed,” she proudly announces to  her mother and her grandmother, Angie Mendoza. “Even me.”

Zay exceeded her goal of making one friend this year. “I’m happy I got to meet friends. The whole class is my friend.”

Unsure of what the school year would bring, Zay had worried about being bullied and not having friends. “I was worried about being hit in the port. But that school is amazing. I love that school. Everybody just came up to me and talked to me.”

Worrying about the kids is part of parenting. Even more so when an illness is involved. For Desiree Mendoza, her daughter’s current “normal kid” worries are a welcome relief.

“It’s awesome,” Desiree says. “The difference is not worrying about how the medicines are gonna make her feel. Now, it’s like, what lunch will she have? Will she like it? The kids bumping heads with other students. It’s no longer medicines. It’s just different.”

“She used to be so quiet,” Angie says. “I worried about how kids would react to her. The first week of school was amazing because they pulled Zay out of her shell. They put themselves there for Zay.”

Zay’s excited to have a break from school. She wants to swim and ride her horse in Willcox this summer. But she’s already making goals for fourth grade. “I can’t read really good,” she says. “I’m trying my best to read.”

Her dad, Jimmy Perez, says that since Zay struggled academically in third grade, fourth grade will be a new beginning. “We’re looking at it like, ‘We gotta do our part,’” he says. “Let’s make fourth grade all right. You’re not an outsider. It’s your time to shine and take ownership.”

healthy, happy

Desiree and Jimmy greet Zay and her little sister, Khaylina, in the school’s hallway with celebratory heliumballoons for each girl.

They all return to Mrs. Egan’s classroom for hugs and one last goodbye.

“What a year of growth it has been,” Mrs. Egan says. “It’s amazing. She’s so confident. She’s gonna be just fine.”

“I know,” Desiree agrees.

“I am so proud of you,” Mrs. Egan tells Zay. “And I’m so happy you’re healthy. How do you feel?”

“I feel good,” Zay says, beaming.

“You are just such a light, and next year is going to be great.”

creating memories

It’s a hot summer day when Tavia and Zay meet for a play date at Get Air Tucson, a trampoline park downtown.

“Zay!” Tavia shouts as she runs to give her friend a hug.

“Whoa, this place is big,” Zay says, returning the hug.

Tavia grabs Zay’s hand and the girls run off, jumping on trampolines and posing for pictures for their moms.

When the hour is up, the girls put their shoes back on, hug and make plans to hang out again, trying to squeeze in as much time together as possible before Tavia’s family moves across the ocean.

Later, Zay shows her mom a painting she created for Tavia: It’s the two of them hanging out, writing in their diaries, and listening to music in Japan.

“I just want her to remember me.”

unbreakable bond

“I cherish you and you brighten my life and world,” a card from Tavia reads. “I love you as a best friend forever.”

Zay lost her last best friend, Delia, to aplastic anemia Jan. 9. Now she feels like she’s losing Tavia.

“I’m pretty sad because she’s gonna be away,” Zay says. “But the good news is, we’re gonna be pen pals. She says she’s gonna write every day.”

When they’re older, the girls have decided, Tavia will move back.

“We’re gonna work together at a ranch and have lots of animals and train people to ride horses,” Zay says. “Then we’re gonna be veterinarians.”

Until then, they’ll be there for each other. Just like typical kids.

“She’s my best, best friend,” Zay says, “and she always will be.”

Centsible Mom: Price check on this year's hot toys

Chances are you've seen the big Toys R Us, Walmart and Target toy books. 

A lot of us probably roll our eyes and think "Oh, sweet Lord. It's that time already?" But, think of all of the days you can bribe your kids with the contents of those glorious books.

Probably not the best parenting ever, but seriously, try this: "If you don't clean your room, Santa won't bring you that Elsa doll." That room will remain clean for the next month and a half.

Speaking of Elsa — the "ice queen" from Disney's Frozen movie — she and her sister, Anna and Olaf, the snowman that loves warm hugs, are among the big sellers this year. There are sections of toy aisles dedicated to the movie. You can get tiny action figures, plush snowmen, books, dress-up costumes. You name it, it probably exists. 

I went to scope out the prices of some of the popular toys and the Snow Glow Elsa doll, which was dubbed a hot toy this year, is flying off the shelves. At the Walmart I went to and Kmart, they didn't even have the doll on the shelves. 

Walmart sells the doll for the least amount of money, at $28.88. However, don't forget about price matching. Arm yourselves with store policies and you can't go wrong. If you're at Target, for example, and tell the cashier you saw the item cheaper, they'll look it up and honor that price.

While we're on that subject, Walmart released a fairly new app, called Savings Catcher, which is basically ad matching without having to ad match. All you have to do is scan in your receipt using your smart phone camera and the app looks for competitor prices in the area. If it finds the item cheaper elsewhere, you are credited the difference. You can save them up and get a Walmart gift card for that amount. 

There are some really cool toys this year, and prices are fairly competitive across the board. One of my favorites is the Hot Wheels Street Hawk, which is a remote controlled flying car. It ranges in price from $49.92 to $59.99 and is something your kids — and by kids, I also mean husbands — can enjoy for a long time. 

I saw lots of toys focused on creativity, as well. The Sew Cool sewing machine is a threadless machine that comes with nine simple projects. It ranges in price from $29.67 to $34.99. Also, the Cray-Z-Loom is still popular and is pretty inexpensive. If you're not familiar, it was one of the hot toys last year. It's a loom that allows the kids to make cool bracelets out of rubber bands. It runs between $15 and $20. 

LeapFrog brought out a "LeapBand," which is basically the kids' version of a Fitbit. It looks like a watch. The kids can customize a digital pet and play active games and complete challenges with it. The watch tracks activity. Pretty cool way to get the kids moving. It runs about $40.

V-Tech's newest creation for the tech-minded kid is the Kidizoom Smart Watch. It allows the kids to take photos and record videos on the go. It also allows them to add fun effects using the touch screen and helps them learn how to tell time. It'll cost you between $50 and $60.

Another cool one out this year is the Zoomer Interactive Dino. All of the stores have them, but Toys R Us has an exclusive onyx version that comes with a collector's tin, for about 10 more dollars. Zoomer ranges in price from $80 to $90.

Look for buy-one-get-one deals and other incentives to save some cash. For example, video games are on sale at Target. Buy two, get one free. Skylanders' new one — Trap Team —  is free at Toys R Us, when you purchase an XBox One. That's a great deal, since they cost about $75. Erector Sets are also a great deal with the buy-one-get-one- for-40-percent-off at Toys R Us.

I compiled a list of some of this year's popular toys, using the three toy books I mentioned above, and did in-store price checks to see how much they are. Prices were recorded this past Wednesday.

Product - Kmart - Target - Toys R Us - Walmart

Laugh & Learn Smart Stages Chair - $34.99 - $29.99  $39.99 - $29.97

Let's Imagine Elmo - $34.99 - $29.99 - $34.99 - $29.94

V-Tech Go! Go! Smart Animals Zoo Explorers - $29.99 - $34.99 - $39.99 - $34.96

Snow Glow Elsa - n/a - $34.99 - $34.99 - $28.88

Doc McStuffins Get Better Talking Cart - $49.99 - $49.99 - $34.99 - $44.97

Palace Pets Magic Dance Pumpkin - $59.99 - $49.99 - $49.99 - $54.97

Barbie Sisters Camper - $89.99 - $99.99 - $94.99 - $74.97

Everafter High Thronecoming dolls - $24.99 - $21.99 - $19.99 - $21.97

Lego Star Wars The Ghost - n/a - $89.99 - $89.99 - $89.97

Nerf Elite Demolisher 2-in-1 blaster - $34.99 - $34.99 - $34.99 - $29.88

Hot Wheels Street Hawk flying car - $49.99 - $49.99 - $59.99 - $49.92

Razor Crazy Cart - $419.99 - $399.99 - $399.99 - $347*

Sew Cool - $34.99 - $29.99 - $29.99 - $29.67

Make Your Case - $24.99 - n/a - $19.99 - $17.76

Zoomer interactive dino - $89.99 - $79.99 - $79.99 - $79.88

Infinity Marvel Superheroes - $74.99 - $74.99 - $74.99 - $74.96

V-Tech Kidizoom Smart Watch - $59.99 - $59.99 - $49.99 - $49.96

Notes: Kmart did not have the Snow Glow Elsa doll or the Lego Star Wars Ghost. At Walmart  you have to special order the Razor Crazy Cart. Source: In-store price check Nov. 12. 

Botox bar gives 'shots' a new meaning

There’s a new bar in town.

But instead of shots of tequila or whiskey, customers can choose shots of Botox, Juvederm, Dysport, a “Super Vitamin B12” cocktail and a variety of other anti-aging injections.

Skinjectables Anti-Aging Bar, which opened Monday at St. Philip’s Plaza, boasts being Tucson’s first walk-in Botox and dermal filler bar.

“The Botox bar has been popping up in California,” said Katie O’Brien, a physician assistant in dermatology and co-owner of Skinjectables. “So we thought it would be cool to bring that into Tucson.”

Tucson is no Los Angeles, but O’Brien said there’s a “huge population that gets aesthetic services” as people look to nonsurgical ways to fight outward signs of aging.

Every detail of Skinjectables goes along with a bar theme — minus alcohol — to give clients a hip, trendy atmosphere. The receptionist desk is made out of a bar, complete with bar stools. “We have a shot menu and a happy hour,” O’Brien said. “It’s kind of tongue-in-cheek. Everything we’re doing is trying to lend itself to the bar scene.”

Patients can also book Botox parties, where groups receive injections, at Skinjectables or at their homes.

While the trend is spreading, the American Academy of Dermatology urges caution against receiving injections outside a medical establishment, especially when alcohol is involved.

“I think there is a danger in making things that are medical treatments, that could potentially have serious side effects, nonmedical,” said Zakia Rahman, a board-certified dermatologist and assistant clinical professor of dermatology at Stanford University. “In some ways, it’s good to reduce fear of treatments, but people should be aware of the actual side effects. ... It should be done in a way that is most safe for the people you are treating.”

Rather than going the med-spa route, offering all kinds of treatment, Skinjectables is trying to create a niche for itself, which O’Brien says is cosmetic injections.

“When people think of coffee, they think Starbucks,” O’Brien said. “We want people in Tucson to think of Skinjectables when they think of Botox or fillers. We wanted to get away from the overdone med-spa concept where they offer every possible service. We want to be the experts.”

While the walk-in nature of Skinjectables may sound new, it is not unusual for patients to walk into physician offices to have these types of procedures done, said Dr. Stephen A. Goldstein, associate professor of facial plastic and reconstructive surgery at the University of Arizona. “The key is to make certain patients are able to follow up, especially in case problems develop.”

The American Academy of Dermatology recommends that patients see board-certified dermatologists or a certified physician for any type of anti-aging work, including injections. “The issue we see with these type of places is there may not be a physician or dermatologist on-site,” said Dr. Anthony M. Rossi, a board-certified dermatologist with the academy.

“Some people don’t think of it as a medical procedure, but it is” Rossi said. “Somebody is putting a needle in your face. ... You are getting a surgical procedure, even though it’s Botox. We try to educate our patients to go to a board-certified physicians, including dermatologists and plastic surgeons.”

If injected incorrectly, results can be uneven facial anatomy, uneven muscle paralysis, and, in some cases, the neurotoxin can spread. For example, misplacement of neurotoxin in the forehead area can lead to a drooping upper eyelid or heavy eyebrows, Rossi said.

The most common problem of improper injection is an undesired result or appearance, Goldstein said. “You can get lumps, which are common in the lips or under the eyes. Also around the eyes you can see swelling and puffiness when in the wrong place or if the wrong filler is used.”

However, nurse practitioners, nurses and some assistants are well trained in these procedures, Goldstein said. “The biggest concern for any procedure is to make certain that somebody is able to take care of complications.”

Skinjectables does have a physician on-site for consultations with staffers. And everyone on the staff is trained at the level of registered nurse or above, with training in advanced injectables, O’Brien said. “Everybody has been affiliated with this industry for quite some time,” she added. O’Brien has been administering Botox and dermal fillers for more than 11 years.

Whether a patient chooses a med spa, doctor’s office or Botox bar, the most important thing is education “so a consumer knows exactly what they’re getting and who’s treating them,” dermatologist Rahman said.

Included in that education is making sure an establishment is using FDA-approved Botox and filler. “Make sure and do your homework. ... It is literally a toxin going into your body and, when not done in a proper way or not using FDA-approved products, it could be really serious,” she said.

Centsible Mom: Simple solutions for everyday tasks

Don’t you love it when you figure out how to accomplish a task in the simplest way possible? I know I do. Especially, when that solution involves items I already have at my house.

Coined as “life hacks,” these simple solutions to everyday problems are flooding the Internet. Google anything you’re trying to figure out, from heating food evenly in the microwave to creating a projector for your smart phone, and you’re bound to find several websites with ideas.

Some of them are so simple, you think, OMG, how did I not think of that? For example, you can use a pants hanger as a cookbook holder, while you’re cooking. You can also cut the clips off the hanger and use them for chip-bag clips.

And, not much compares to the versatility of an empty toilet paper or paper towel roll in the life-hack world. My friend, Shirl Spencer, said they’re good to test an object for safety before giving it to a child. “If something can slip through the empty roll, it’s too small for any child five and under,” she said. “This is a great way to test whether an object is too small for children.”

Ever think of looping necklaces through straws while traveling? Me neither, but, it’s what my friend, Shelley Shelton, does to prevent them from tangling.

Tucson mom, Sarah Bos, uses an egg slicer to slice olives, rather than buying the costly pre-sliced variety. My friend, Terry Tang, said she and her mom buy little paint brushes at the hardware store for basting, rather than buying the pricey ones at the cooking stores.

Life hacks are that simple.

I’m all about simplifying my life, so I tested some of these life hacks out. Here are detailed instructions and photos of my favorites.

Word of mouth, the new sign

An urban trend — dubbed the hard-to-find or speakeasy trend — inspired by the signless speakeasies of the Prohibition era, is making its way from bigger cities like New York and Los Angeles, to Tucson. 

Scott and Co., Dragoon Brewing and Penca don't have signs that are visible from the street, to let people know they are there.

And yet, people find them. 

A new bar, The Still, which will open later this month or early September, will not have a sign either. In fact, the only way in, is through a secret door inside a restaurant.

It may seem counterintuitive to not have a sign, but, it's a viable trend, said Yong Liu, associate professor of marketing for Eller College of Management at the University of Arizona. 

"The pros of this kind of operation can include the feelings of exclusivity, mystery, venturesome and a bit of nostalgia," Liu said. "These come from the decor, the location and often the not-easy-to-get-to process... These feelings can be fairly attractive when one considers going to a bar or restaurant."

MODERN-DAY SPEAKEASY

From a business perspective, the cons focus on the difficulty that customers may have finding them, Liu said. But, he added, it shouldn't be a major concern.

"Some of these bars and restaurants are intentionally limiting the access to create the sentiment of being unique and being exclusive," Liu said. "In other words, they do not want to be a place for millions of people."

Such is the case with The Still, which will open at the end of this month or early September, inside Vero Amore, at Plaza Palomino. 

The Still, a Prohibition-era inspired, 700-square-foot bar, will only hold approximately 25 people, said Aric Mussman, co-owner of Vero Amore.

"We're not trying to be crazy busy," Mussman said. "We're just marketing to a demographic that appreciates that kind of thing...I think it's kinda cooler like that, where you have to know about it."

Like an old-school speakeasy, patrons of The Still, will get in through a secret entrance. Cameras and cell phone use will be prohibited. There is no phone number or address. 

Old-fashioned cocktails, such as bee's knees will be made from scratch, including the bitters and simple syrups. 

"It might take us six to eight minutes to make your drink because it's handcrafted," Mussman said. "It's something we've been interested in for a while. It's really popular in other cities."

So far, people are receptive to The Still. "We're not even open yet, and we have more than 500 Facebook likes," Mussman said. "People are interested."

URBAN EXPLORATION

Though these type of establishments can sprout up anywhere, urban areas with foot traffic are more attractive markets, Liu said, because of the "stark contrast between modern business and old time," as well as being easily accessible to tourists.

"What people like about urban areas is they like exploring," said Travis Reese, co-owner of Scott & Co. "So when they find something, it's a unique feeling. You're not gonna replicate that in a shopping center on Speedway.

R Bar, which recently opened, isn't seen from the main street and is accessed through an alley opposite The Rialto Theatre, downtown. Penca, a restaurant serving Mexico City cuisine, at 50 E. Broadway, does not have a sign. Customers either have to know what it is or happen upon it, while exploring downtown. Same with Good Oak Bar, which has a small sign, only visible to customers walking up to the door.

Scott & Co. was created, nearly four years ago, with the old time speakeasies in mind, hidden on a side street with no obvious signage.

It started out operating as a coffee shop six days a week, and a bar four nights a week. "Apparently no one likes going to a speakeasy coffee shop," joked Reese, co-owner of the bar and neighboring restaurant, 47 Scott. But, once it was converted to a full-time bar, business picked up.

"There's an emotional connection when people find it that's really cool," Reese said. "Places with big signs are saying 'we're here and you know about it.' When people discover you and like you, they feel they've found something. And they take ownership of that and say 'we found this and we love what it is.'"

"It builds a loyalty from the beginning," added co-owner Nicole Flowers.

However, the bar's location, 49 N. Scott Ave., which is on a side street between E. Congress Street and E. Pennington Street, is dark at night, which the owners feel is the only problem of not having a sign lighting the way, especially midweek, when not as many people are out and about.

"There are times, like on a Wednesday night that people aren't thrilled about walking down a dark street," Reese said.

"And if they're new and want to check us out, they're like 'oh wait, maybe they're not open tonight,' " Flowers said.

PLAYING HARD-TO-FIND

Even so, Scott & Co. has successfully attracted and kept its customers' interest. "We've been fortunate enough to get national publicity and have a reputation in this town, so I think it stays pretty busy," Reese said. "Even from the beginning, because we were the only one, there was this word of mouth of people saying 'I can't believe we have this in Tucson.' "

"Speaking easy," or, in modern terms, keeping your mouth shut, is no longer necessary with the new twist on the speakeasy. In fact, these businesses, rely on word of mouth and social media to bring in customers.

"Being in a difficult to find location without signage has become less a problem for people to talk about the place or to find it," Liu said. "Social media makes it so easy for people to communicate with each other, especially about something with a novel element like this."

Word of mouth is what has kept Dragoon Brewing going, especially since it's not in a location with foot traffic. The brewery has an address on Grant Road, but sits behind other buildings, making it impossible to see from the street. The brewery was open for more than a year before it finally put up a sign.

"We didn't think we really needed one," said Tristan White, manager of Dragoon Brewing. "When we first opened and didn't have any signage at all, we really relied on word of mouth."

Not having a sign did not effect business for the brewery. And, since having a sign installed, not much has changed, White said. 

"Our building is not easy to get to and so, even with the sign, you really have to know what you're doing to find us," White said.

Though, the reasons for the feelings of exclusivity differ, from place to place, there's something to be said for being "in-the-know," when it comes to finding a hard-to-find hang out.

"Back in the Prohibition it was exclusivity because it was illegal," Mussman said.  "And now you kind of feel special because not everybody is there."

Tucson's Fruit-Land Market forced to close after 55 years

Since 1962, Larry and Joan Green have gotten up each morning to greet customers — and a few pigeons waiting for something to fall on the ground — at their open air fruit market.

But Fruit-Land Market — which has stood on the corner of East Speedway and North Sixth Avenue for 55 years, stocked with fresh citrus, cherry cider, Spanish peanuts and cactus jelly — has now been forced to close.

Larry, 86, and Joan, 79, received a letter from Minnesota-based Miller & Holmes, Inc., the owners of the property, last August, saying it “has decided to sell the property” and would like to “take possession by January 1, 2014.” However, the Greens were able to talk the property owners into an extension, which gives them until May 1 to vacate.

The company would not say what it plans to do with the Tucson property, at 1101 N. Sixth Ave.

Larry Green began working at the market for $1 an hour for a previous owner before he took it over in 1962, the same year he married Joan.

Back then, the market had dirt floors and Sixth Avenue was a one-way street.

“There’s a lot more noise with the two-way street,” he said, speaking over the rush of traffic on Speedway.

“It used to be so quiet,” Joan added.

One of the biggest changes the Greens have seen in the fruit business over the years is the cost of fruit.

“Prices have gotten higher,” Joan said. “We used to sell oranges for ten cents a pound in 1962.”

Oranges and grapefruits have been top-sellers at Fruit-Land Market. Every two weeks, Larry would get in his Chevy van pulling a flatbed trailer and make the nearly 200-mile round trip to Queen Creek and Phoenix to load up on fresh, organic oranges, tangerines and grapefruit.

“We’ve been driving our own produce all these years,” Larry said. “I used to get produce in Mesa until they tore down the trees.”

Competing with chain grocery stores hasn’t been easy, Joan said. “But, they can’t compete with our oranges and grapefruits. And we have different things they don’t have, like cactus jelly. That’s how we make our money.”

That, and good old-fashioned customer service.

“We don’t fight people if they got a bad orange,” Joan said. “You gotta build up your customers that way.”

Ric Bieser, a Tucson retiree, was first drawn into Fruit-Land Market about 20 years ago when he saw signs for Michigan apple cider. “I’m from Ohio and I love apple cider,” he said. “Every October, they’d bring Michigan apple cider back. It was great apple cider. Every fall I’d look forward to that.”

After a few years as a customer, Bieser became friends with the Greens. “I’ve been volunteering and helping them out the last few years,” Bieser said. “Especially this year.”

The Greens have lived modestly in a house attached to the market. “We made enough to pay our bills,” Larry said. “We live right here. That made a difference. If we had to pay $1,000 a month rent somewhere else, it wouldn’t have worked.” The couple would not say how much rent they paid to Miller & Holmes, Inc.

Although the Greens hired help once in a while so they could spend birthdays and anniversaries together, most of the time, it was just them, Larry said.

“We’ve hung on, the two of us,” Larry said. “I’m lucky to have Joanie. She’s been able to open the store lately. My legs have given out on me.” Larry walks with a cane, much slower than he once was.

Joan has had her share of problems, as well. She said she’s had both of her hips replaced. “We’re not spring chickens anymore,” Joan said.

The couple concedes that maybe it is time to retire, after all. But that doesn’t make closing shop any easier.

“We’re sad,” Joan said. “After so many years, we’ve met a lot of wonderful people. I don’t know if the owner realizes how attached we are.”

Larry said he will miss the friendly people walking by, saying good morning every day.

The Greens don’t know what’s in store for the corner market after the property owners take possession of it. But Larry thinks it will probably be torn down.

After more than 52 years of stuff is moved into storage, Joan and Larry will head to Detroit to sell the house they used to spend summers in, and return to Tucson to buy a home.

“I will miss their store very much,” Bieser said. “It’s the last open-air fruit stand. It’s sort of an old tradition of Tucson that’s disappearing.”

Rincon Market clears the smoke, gets ready to re-open

After a fire forced it to close more than nine months ago, Rincon Market hopes to reopen its doors at the end of April following a $750,000 restoration project.

Employees of the popular midtown store and cafe, at North Tucson Boulevard and East Sixth Street, were serving lunchtime customers on July 2, 2013 as they did every day. The summer sky was visible through the windows, until ominous smoke began to fill the air in the market.

“It was wall to wall gray and black smoke,” remembers Ron Abbott, the store’s owner. Flames were not visible, but he knew he had to get everybody out. “First thing was to make sure everybody was safe.”

The fire was restricted to the ceiling above the deli. But the smoke and water damage were too extensive for the neighborhood market to stay open. City officials put up a sign outside the window declaring it “unsafe to occupy.”

“We’re down for now, but we’re not out,” read another sign, posted by Rincon Market as a pledge to its loyal customers.

Originally, Abbott hoped to have his store up and running again within six months.

But the flooring had to come out to upgrade the plumbing. The dropped ceilings were taken out. Gas line repairs and electrical work had to be done.

“Pretty much three quarters of the market had to be redone,” Abbott said.

Daunting procEss

Restoring a business after a fire is a daunting process, involving lots of time and manpower.

After just about every step, the restoration company had to speak with the insurance companies or wait for city inspections to move to the next step.

Abracadabra Restoration was called to the scene the day after the fire.

After getting the green light from the insurance companies, the first step was to board up the venting holes in the roof that Tucson firefighters created, as well as the hole caused by the fire.

After that, crews put “special screw jacks up to make sure there was no danger of the rafters or ceiling falling in,” said Breck Grumbles, president of Abracadabra Restoration.

Once the building was safe, crews were able to remove goods that were sitting in water and pack out the salvageable contents to the restoration company’s warehouse.

All the while, they were photographing and documenting the inventory and preserving evidence so the cause of the fire could be determined.

Crews also had to dispose of spoiled and perishable food, which had to be documented and weighed so the insurance company knew how much was lost.

“Before we could touch the structure Rincon Market’s insurance company’s forensic engineers had to look for cause and origin of the fire. That took some time,” Grumbles said. The cause was found to be an electrical malfunction in attic wiring, the Tucson Fire Department has said.

To prevent mold, water had to be extracted from the market and the building had to be dried. “There was a ton of water from the fire department,” Grumbles said.

Truck-mounted extractors and air movers, or big fans, pulled the moisture out of the framing, floor and ceiling and into the airspace and dehumidifiers. The process is known as psychrometry or “the science of drying,” Grumbles said.

“There was considerable structural damage to the roof, soot residue from smoke, and odor permeated all walls, ceilings and adjacent businesses,” he said.

The overall cost of the project included soot and odor removal in the adjacent businesses and new ceiling tiles at neighboring Bob Dobbs Bar & Grill, Grumbles said.

The building, built in 1926, had issues that needed to be addressed to pass inspections. There was evidence of improperly installed, nonpermitted plumbing, electrical and mechanical systems that appeared to have been done over the course of decades, said LeeRay Hanly, senior building inspector for the city of Tucson.

“When you start working in old buildings, you are more likely to run into problems than if you build new,” Hanly said. “But, usually, this is because over the years there have been modifications done without the benefit of obtaining required permits.”

However, Hanly said those issues were “readily dealt with and should not have caused any major delays.”

INSURANCE

Despite all of the work that had to be done, Abbott said he knew everything would fall into place.

“There’s always a little turmoil,” he said. “You wonder where it’s heading. My wife was a little more worried than me, but I’m more laid back.”

Part of that confidence, he said, came from knowing everything was being taken care of financially through the market’s insurance policy with Tucson-based Crest Insurance Group. “We knew we had good coverage,” Abbott said. “Crest has been phenomenal.”

Rincon’s property insurance includes business interruption coverage, for actual loss sustained, which covers a business for its lost income.

“It’s one of the best possible insurances for a business,” said Brett Rustand, vice president of Crest Insurance Group. “There’s no cap or limit because it’s whatever loss you’ve sustained based off of last year’s revenue.”

For example, if a business made $2 million in revenue in the same time period last year, that’s what would be covered by the insurance.

Another part of Rincon Market’s insurance policy — ordinary payroll — provides paychecks to employees for up to a year during the rebuild. “We wanted to make sure we’d get to keep our key people if anything happened,” Abbott said.

Many business owners don’t have this type of coverage, Rustand said. But it’s something to consider when shopping for insurance to avoid a financial deficit, he said.

“A good portion of businesses are unable to recover from loss because they are fighting to make up the deficit from when they were out of business,” he said.

The Abbotts retained approximately 40 of their 60 employees, who have continued to get paid through the insurance.

Staff members have kept busy working at the Abbotts’ wedding venue, Stardance at 8110 N. Scenic Drive, and their new venture, Park Avenue, an urban wedding venue set to open in May in the Lost Barrio, 228 S. Park Ave.

Ron Abbott said it’s a possibility Rincon Market wouldn’t have recovered if not for the insurance.

PROGRESS

Progress has been slow, but steady. Each time Rincon’s owners thought the store would open soon, more repairs have had to be made. A recent Facebook post put it this way: “It’s one step up and three back right now.”

Last week the tentative opening was pushed back, again, due to more needed repairs.

“Just as we thought we were finishing electrical, they found more areas that need code upgrades,” said John Abbott, general manager of the store.

Since the market received a repair permit from Tucson’s Planning & Development Services Department in August, there have been five minor revisions to the first set of plans, Hanly said. “Revisions were for either necessary repairs to damaged systems, like the gas piping, to correct previous illegally installed work — mostly plumbing — and for some owner changes.”

City inspectors have been on site a total of 14 times since November. Ten of those visits were actual inspections, and four were consultations. Hanly said the number of inspections Rincon Market has had is about average for this kind of rebuilding.

Construction is expected to be done in the next couple of weeks. The market can then stock its shelves. Equally important, the salad bar will be shipped to the store in the beginning of April. “We can’t open the store without the salad bar,” Ron Abbott said.

Rincon Market will plan a grand reopening celebration, where it will unveil its slightly different look and revamped menu.

“We’re looking forward to it,” Ron Abbott said. “People will walk in and say, ‘this is cool.’”

Centsible Mom: Scammers run rampant, with no recourse

I knew something was wrong when my husband, Clint Pittenger, woke me last Saturday morning. “I need you to come look at something,” he said.

He asked me to look at our bank account on his computer. I stared for a minute, my eyes still blurry from sleep.

“Does that say we’re $650 overdrawn? How could that be?”

Then we saw what the transaction was that caused the shortage — a $795 charge from FedEx. But we hadn’t shipped anything.

Clint logged onto FedEx.com, and sure enough, there were more than 40 shipping transactions — none of them ours. The $795 charge that overdrew us was FedEx collecting payment.

“It makes me so mad,” Clint said. “I am pissed. They took our hard-earned money.”

First thing we did was call our bank’s fraud department. They said they would reverse the charges, and send paperwork for us to sign and return. And they canceled the bank card attached to the FedEx account.

We were able to see details for every FedEx transaction. A few of the shipments were sent to Tucson addresses. Clint called the Tucson people to find out what was in the package.

Turns out, our FedEx account was being used to send fraudulent checks.

One couple, Frank and Julie Sanchez, agreed to talk to us. We went to the apartment they share with their four children, so we could see what this guy was up to.

For the Sanchez family, it all started when Julie applied for a job she saw listed on Craigslist. It was for a personal assistant to a doctor — who used the same name as the hacker of our FedEx account.

She was told she got the job, which brought relief to her family. “I thought I had a job,” she said. “I was happy. I was going to make $400 a week. ... And the kids could go with me on some of the errands.”

But when Sanchez received fishy instructions in an email, she realized something was wrong.

The email said she would receive a check that day, and she was to cash it, deduct her first week’s salary, which was $400, and send the remaining balance, through Western Union, to a “supplier” that would send her office furniture and software for the new job.

Sanchez received a check that day, as promised, via our FedEx account, for the amount of $1,950. Sensing it was a scam, Sanchez emailed the “doctor” saying her bank wouldn’t cash it.

“Why won’t they cash it?” someone wrote back. “Go ahead and deposit it.”

“Nice try,” she replied.

Good thing she didn’t deposit that check.

Otherwise, depending on her bank’s policy, she could have been out some money, said Nick LaFleur, spokesman for the Better Business Bureau serving Southern Arizona. “If the bank accepts the check, the consumer ends up on the wrong end because when the bank finds out it’s fake, the bank is going to hold you liable for that money.”

Sanchez had quit looking for work when she thought she landed a job. Now she’s in a bind.

“Now they’ve screwed my kids,” she said. “That’s the worst part.”

Sanchez gave us the check she received. It said it’s from a car dealership in Brookline, Massachusetts, which would raise a red flag, since it was supposed to be from a doctor. Other than that, it looks legit.

“Some of the checks look obviously fake,” LaFleur said. “But a lot of the ones we see look pretty authentic. They try to make them authentic enough so the bank will accept them initially. It can be really difficult to tell if you’re not an expert on security features on checks.”

But if you receive a check you’re not sure about and there is a business named on the check, LaFleur suggests calling that business to ask if it was issued to you.

Trying to get this resolved has been frustrating, to say the least. It feels like nobody can really help bring these people to justice.

The Tucson Police Department took a police report and asked us to supply any documentation we have, in order to have a paper trail, in case there are more complaints. But they didn’t think anything could be done.

“It’s hard to catch them,” said Deputy Tracy Suitt, spokesman for the Pima County Sheriff’s Department. “They have a big network who do this. Most of these scams are from all over the world. ... Jamaica, Russia, even Africa.”

Plus, they usually use untraceable, temporary phones that can be purchased at convenience stores, Suitt said. Once they call a few people, they throw it away and move on.

“You filed a police report, so that’s a good thing,” Suitt said. “But the bank becomes the victim once you get your money back, and then it’s up to the bank. A lot of these cases disappear because if it’s a small amount of money, they’re not going to waste the time to file charges and go after them.”

The FedEx fraud department is closed on weekends. Once Clint spoke with somebody on Monday, it took another 24 hours to close the account.

FedEx spokesman Scott Fiedler said the company continually monitors the networks and tries to notify its customers of suspicious activity on their accounts. He said FedEx tried to call us but didn’t have the right phone number.

Apparently, the scammer entered an 800 number, which obviously isn’t ours.

Once fraud is reported to FedEx, the company will refund or credit any fraudulent charges, close your account and set up a new one if you want one. After that, it’s out of their hands.

“We turn the information over, but we can’t determine if a crime was committed,” Fiedler said. “That’s up to the law enforcement agency.”

As far as figuring out how this guy got our account information, that is beyond me. We’re pretty smart about online accounts.

“It can be really difficult sometimes to find out how scammers get your information,” LaFleur said. “But with the amount of data breaches going on in companies and their networks right now, it’s a good practice to always check on your accounts on a regular basis to make sure everything is on the up and up and nothing is awry.”

Knowing it’s so easy for people to get away with this is beyond infuriating. They prey on people less fortunate, the elderly and everybody in between, but unless it’s a huge sum of money, there’s no recourse. So, it continues.

All we can do is educate ourselves, diligently check our accounts and hopefully outsmart them to prevent it from happening in the first place.

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