Last week I wrote about setting up Amazon Echo devices to enable making phone calls with your voice, which could be helpful in an emergency. I mentioned falling and not having a phone within reach to call for help.
Apple smartwatches can help if you take a hard fall.
This week I received an email from a reader, “My friend and I bought Apple Watches which notify family if we fall. On Sept. 11, I fell in my parking lot. The watch notified my husband and my daughter and let out a loud alarm. Please include the Apple Watch in your column.”
As a recent purchaser of an Apple Watch Series 9, I took the opportunity to set up some of the emergency notification features that could help me if I fall.
Apple Watches since Series 4 have had the ability to detect hard falls. Apple has added the ability for your watch to call for help if it senses you’ve had a hard fall and are not moving.
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You can set up fall detection in the Watch app from a paired iPhone under Emergency SOS.
If the watch detects a hard fall, it will tap you on the wrist and sound an alarm. If you don’t need help, you can choose to dismiss the alert. If the watch detects you are moving, it will wait for you to respond and won’t automatically call emergency services.
If the watch detects you have not been moving for about a minute, it will call emergency services automatically. If the watch does call emergency services, you can also have the watch send messages to any contacts you set up in the Medical ID section of the Health app.
Your emergency contacts will get a text that you’ve fallen, emergency services have been notified and they’ll get your current location.
To call emergency services, your Apple Watch needs to be within range of your iPhone, or the watch needs to be a model with a cellular radio built in. Cellular-enabled Apple Watches need to be added to your cellphone plan to make calls.
I should mention the Apple Watch will not know if you’ve taken a soft fall. If you slip out of a chair or slip off the bed or lose your balance and fall in the yard, the watch will not know your situation.
You can still use the Apple Watch to call for help. If you hold down the watch’s side button, you’ll see an option to make an emergency SOS call. Slide your finger from left to right and the watch will make the call.
You can also use the Apple Watch to make regular phone calls to anyone. Press the digital crown and scroll down to Phone and you’ll see your contacts or dial a number manually.
Apple watches don’t have the market cornered on fall detection. Samsung’s Galaxy Watches and Google Pixel watches can also call for help if it detects a hard fall. There are also medical alert companies that have watches as part of their offerings.
Cities with the most digitally connected seniors
Cities With the Most Digitally-Connected Seniors
Photo Credit: Rasstock / Shutterstock
One of the most prominent and likely enduring changes brought about by the COVID-19 pandemic has been the rapid shift towards new technologies that facilitate remote communication, entertainment, learning, and work. While older Americans generally have lower rates of technology adoption than their younger counterparts—for example, 78% of 65-and-over households have internet access compared to 89% of households overall—they are more digitally connected today than ever before.
Technology has enabled seniors to endure some of the most trying aspects of the COVID-19 pandemic, by allowing them to stay in touch with others during isolation and providing them with access to critical services such as grocery delivery and telehealth visits. A recent AARP report found that technology spending among older adults nearly tripled during the pandemic, and smartphones were one of the top three tech purchases for that demographic. AARP also reported that significantly more seniors texted, used video chat, and emailed during the pandemic than they did before.
While 78% of seniors have some form of internet access, just less than 60% have high-speed internet subscriptions, and 67% each have a computer and smartphone, according to the most recent Census Bureau statistics. These numbers vary widely by location and socioeconomic status. For example, research points to a strong rural-metropolitan digital divide among older Americans. Likewise, extensive research points to low rates of technology adoption in less-educated and low-income senior households.
Less than 70_ of senior households have high speed internet
To find the locations with the most digitally-connected seniors, researchers at HotDog.com analyzed data from the U.S. Census Bureau and created a composite score based on the following factors:
- Percentage of 65+ households with high-speed internet
- Percentage of 65+ households with a computer or laptop
- Percentage of 65+ households with a smartphone
At the regional level, seniors living on the coasts and in the Mountain West tend to be more digitally connected than those living in the South and Midwest. Utah ranks highest among all states, where 65% of senior households have access to high-speed internet, 80% have a computer or laptop, and 76% have a smartphone. Nationally, 59% of senior households have access to high-speed internet, and 67% each have computers and smartphones. On the opposite end of the spectrum, West Virginia’s 65-and-over population ranks last among all states when it comes to digital connectivity. Just 53% of senior households in West Virginia have high-speed internet, 56% have computers, and 53% have smartphones.
Residents 65 on the coasts tend to be more digitally connected
Similar trends hold true at the local level, with many metropolitan areas in California, Colorado, Utah, and Florida topping the list. In general, more affluent cities with strong economies report the highest rates of technology use among the 65-and-over population. Here are the U.S. metros with the most digitally-connected seniors.
Small _ midsize metros with the most digitally connected seniors
15. Atlanta-Sandy Springs-Alpharetta, GA
Photo Credit: ESB Professional / Shutterstock
- Composite score: 78.5
- Percentage of 65+ households with high-speed internet: 65.6%
- Percentage of 65+ households with a computer or laptop: 72.5%
- Percentage of 65+ households with a smartphone: 75.4%
14. Jacksonville, FL
Photo Credit: CHARLES MORRA / Shutterstock
- Composite score: 78.9
- Percentage of 65+ households with high-speed internet: 64.2%
- Percentage of 65+ households with a computer or laptop: 74.1%
- Percentage of 65+ households with a smartphone: 75.8%
13. Dallas-Fort Worth-Arlington, TX
Photo Credit: CK Foto / Shutterstock
- Composite score: 79.9
- Percentage of 65+ households with high-speed internet: 64.3%
- Percentage of 65+ households with a computer or laptop: 73.3%
- Percentage of 65+ households with a smartphone: 77.5%
12. Portland-Vancouver-Hillsboro, OR-WA
Photo Credit: Sean Pavone / Shutterstock
- Composite score: 81.5
- Percentage of 65+ households with high-speed internet: 66.8%
- Percentage of 65+ households with a computer or laptop: 77.4%
- Percentage of 65+ households with a smartphone: 73.3%
11. Seattle-Tacoma-Bellevue, WA
Photo Credit: Checubus / Shutterstock
- Composite score: 82.6
- Percentage of 65+ households with high-speed internet: 70.4%
- Percentage of 65+ households with a computer or laptop: 75.7%
- Percentage of 65+ households with a smartphone: 72.5%
10. Orlando-Kissimmee-Sanford, FL
Photo Credit: Sean Pavone / Shutterstock
- Composite score: 83.4
- Percentage of 65+ households with high-speed internet: 68.3%
- Percentage of 65+ households with a computer or laptop: 72.6%
- Percentage of 65+ households with a smartphone: 76.5%
9. San Diego-Chula Vista-Carlsbad, CA
Photo Credit: Dancestrokes / Shutterstock
- Composite score: 84.4
- Percentage of 65+ households with high-speed internet: 68.5%
- Percentage of 65+ households with a computer or laptop: 75.3%
- Percentage of 65+ households with a smartphone: 75.4%
8. Denver-Aurora-Lakewood, CO
Photo Credit: Sean Pavone / Shutterstock
- Composite score: 85.2
- Percentage of 65+ households with high-speed internet: 69.2%
- Percentage of 65+ households with a computer or laptop: 78.6%
- Percentage of 65+ households with a smartphone: 72.9%
7. Salt Lake City, UT
Photo Credit: Sean Pavone / Shutterstock
- Composite score: 85.6
- Percentage of 65+ households with high-speed internet: 65.9%
- Percentage of 65+ households with a computer or laptop: 77.4%
- Percentage of 65+ households with a smartphone: 76.8%
6. Sacramento-Roseville-Folsom, CA
Photo Credit: Andrew Zarivny / Shutterstock
- Composite score: 86.5
- Percentage of 65+ households with high-speed internet: 66.6%
- Percentage of 65+ households with a computer or laptop: 78.2%
- Percentage of 65+ households with a smartphone: 75.8%
5. San Francisco-Oakland-Berkeley, CA
Photo Credit: yhelfman / Shutterstock
- Composite score: 86.7
- Percentage of 65+ households with high-speed internet: 69.8%
- Percentage of 65+ households with a computer or laptop: 74.5%
- Percentage of 65+ households with a smartphone: 76.2%
4. Phoenix-Mesa-Chandler, AZ
Photo Credit: Gregory E. Clifford / Shutterstock
- Composite score: 87.0
- Percentage of 65+ households with high-speed internet: 66.5%
- Percentage of 65+ households with a computer or laptop: 78.0%
- Percentage of 65+ households with a smartphone: 77.1%
3. San Jose-Sunnyvale-Santa Clara, CA
Photo Credit: Uladzik Kryhin / Shutterstock
- Composite score: 88.2
- Percentage of 65+ households with high-speed internet: 71.5%
- Percentage of 65+ households with a computer or laptop: 76.0%
- Percentage of 65+ households with a smartphone: 75.6%
2. Washington-Arlington-Alexandria, DC-VA-MD-WV
Photo Credit: f11photo / Shutterstock
- Composite score: 90.9
- Percentage of 65+ households with high-speed internet: 71.4%
- Percentage of 65+ households with a computer or laptop: 78.9%
- Percentage of 65+ households with a smartphone: 75.6%
1. Austin-Round Rock-Georgetown, TX
Photo Credit: Sean Pavone / Shutterstock
- Composite score: 93.2
- Percentage of 65+ households with high-speed internet: 68.7%
- Percentage of 65+ households with a computer or laptop: 79.6%
- Percentage of 65+ households with a smartphone: 79.1%
Jim Rossman is a tech columnist for Tribune News Service. He may be reached at jrossmantechadviser@gmail.com.

