Aspect’s Partner of the Year Award, given to partners who
exhibit executional excellence and customer innovation, was awarded to
Trends & Technologies, Inc. (Trends)
Trends was also recognized for their three strategic competitive
displacements in 2017 and their ability to position the Aspect
portfolio in unique industries
PHOENIX--(BUSINESS WIRE)--Aspect Software, a leading provider of fully integrated consumer
engagement, workforce optimization, and self-service solutions, today
announced Trends as the recipient of the 2017 Worldwide Partner of the
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Year Award. Trends was chosen based on their sales growth and service
excellence. Trends also received this year’s New Logo Sales Award.
“Our partner program is critical to bringing Aspect solutions to
customers around the world across diverse vertical markets. Not only has
Trends successfully executed on this, but they have also shown their
commitment to providing exceptional service and support,” said David
Herzog, SVP Worldwide Partners, Aspect. “Trends has positioned Aspect’s
product portfolio to be the leading contact center technology for
various, previously untapped industries which has led to a number of
significant competitive displacements. We are excited to name them as
Partner of the Year for 2017 and applaud their hard work and success.”
Trends is a leading systems integrator and technology-enabled business
services provider in the Philippines. Trends has been one of Aspect’s
leading partners since 2002. They have a strong sales team as well as an
engineering and support team who are experienced and well trained in
implementing and providing support on Aspect solutions.
“We are honored to be named Aspect’s Worldwide Partner of the Year for
2017. Through the years, our focus and strength at Trends has been our
customers and their total satisfaction. As such, we are thrilled to
offer Aspect’s customer engagement solutions as they allow us to
continue making a positive difference in the companies we work with,”
said Hasan Fard, Chairman & CEO of Trends. “Aspect’s customer engagement
platform and workforce technologies are a great compliment to our
business offering. We look forward to creating even more joint
opportunities in the coming year.”
Trends was recognized at ACE, Aspect’s annual customer event, which
brought together nearly 800 industry visionaries and product experts who
design and create state-of-the-consumer customer experiences that are on
the edge of engagement innovation.
Other winners of worldwide partner awards include:
Choiceway Boan Technologies Co., Ltd – Service Excellence Award
Comsys SA – Partner Innovation Award
CS Infocomm Private Limited – Performance Award
IFX – Partner Innovation Award
Waterfield Technologies – Service Excellence Award
British Telecom – Top Sales of the Year Award
For more information on Aspect’s channel partner program click
here.
About Aspect
Aspect helps enterprises break down the walls between people, processes,
systems and data sources, allowing organizations to unite around the
customer journey. By developing fully native interaction management,
workforce optimization and self-service capabilities within a single
customer engagement center, we enable dynamic, conversational
interactions and create a truly frictionless omni-channel customer
experience. Leveraging the agility of our worldwide cloud infrastructure
and over 40 years of industry ingenuity, Aspect conveniently and easily
connects questions to answers while helping enterprises keep service
levels high and operational costs contained. For more information, visit www.aspect.com.
Follow Aspect on Twitter at @AspectSoftware.
Read our blogs at http://blogs.aspect.com.
Aspect and the Aspect logo are either trademarks or registered
trademarks of Aspect Software, Inc. in the United States and/or other
countries. The names of other companies and products mentioned herein
may be the trademarks of their respective owners.