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While we haven’t experienced monsoons like we used to, it only takes one storm or power surge to wreak havoc with your home’s electronic devices. A lightning strike or power outage can confuse electronic devices. While it can feel overwhelming, there are a few simple steps you can try before calling Senior Village or a professional for help.

Why Electronics Suddenly Stop WorkingElectronics like TVs, modems, routers, and cable boxes are sensitive. A power surge (a sudden spike in electricity when power is restored) or the crackle of a lightning strike nearby can temporarily confuse these devices. They “lock up” and stop responding, even though they are not broken.

One of the simplest tricks is what technicians jokingly call the TO-TO method: “turn off, then turn on”—or in some cases, “unplug, then plug back in.”

Simply turn the device off. If it has a power button, switch it to OFF. Then, unplug the cord. Wait 30 seconds (this resets the device). Next, plug it back in and turn it on.

Often, this alone will bring your TV, computer, modem or router back to life. Think of it as giving the machine a short nap to recover.

If your Internet or TV still won’t work after a storm, try this:

First, unplug the modem (the small box your Internet comes through). Then, unplug the router (the box that gives you Wi-Fi) and wait 30 seconds. Then, plug the modem back in first. Wait until all its lights stop flashing. Then, plug the router back in next.

This sequence is important: the modem must wake up before the router can do its job. If your modem/router is one device, follow the TO-TO steps.

To prevent or minimize these problems, consider using a UPS (Uninterruptible Power Supply). A UPS is like a smart power strip with a backup battery. It protects delicate devices such as computers, TVs or cable boxes from surges. If the power goes out, the UPS keeps your equipment on for a short while—long enough to shut them down safely.

They’re easy to set up: just plug your sensitive electronics into the UPS instead of directly into the wall. You can find these on Amazon for $60 and up.

Before You Call for Help Here’s a quick checklist you can try:

  • Is the device plugged in securely? Sometimes cords loosen during a surge.
  • Try “TO-TO”: turn off, unplug, wait 30 seconds and plug back in.
  • For internet and TV, reboot the modem first, then the router.
  • Check if other outlets have power. Sometimes only part of the house loses electricity.

If you have tried these steps and things still don’t work, it is time to call Senior Village, your cable/Internet provider or an appliance repairman for help.


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