Call-center operator Afni plans to hire more than 450 workers at its Tucson facilities as customer service and sales representatives for web chats, social media responses and phone support.
English-speaking and bilingual (English/Spanish) candidates are being sought. Afni is also looking to hire trainers, coaches and operation managers.
Julie Hengemuehler, Afni’s executive director, said the company has grown beyond just phone support in response to customers who use online web chats and social media to get their questions answered or to buy products.
Afni, which provides customer support for companies in communications, insurance and health care industries, has been in Tucson for 17 years. It ranks as the 20th largest employer in Southern Arizona, with about 2,200 full-time-equivalent employees in 2013, the Star 200 survey shows.
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Most of the new jobs will be at Afni’s southeast site, 7810 E. Escalante Road. It has two other sites, 5451 E. Williams Blvd. and 5320 N. La Cholla Blvd.
To apply, stop by an Afni center between 9 a.m. and 3 p.m. Mondays through Fridays or visit afnicareers.com/tucson to apply online.
Afni officials say it offers competitive pay with paid training and performance-based incentives. After training, employees are eligible for benefits including medical, dental and vision insurance, 401(k) retirement savings with a company match, and tuition reimbursement.