Medicare beneficiaries will have more choices when seeking care
designed for their needs
PHOENIX & DENVER & SEATTLE--(BUSINESS WIRE)--To offer patient-focused care for Medicare beneficiaries, Iora
Health and Humana
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Inc. (NYSE: HUM) have teamed up to add five additional Iora Primary
Care practices to Humana’s Medicare Advantage Plan networks in Arizona,
Colorado and Washington state.
Humana is adding these new Iora Primary Care practice locations to its
network in an effort to improve access to care and quality of care while
increasing patients’ ability to manage their own care to improve their
health and well-being. The new practices, operated by Iora Health,
accept certain Medicare Advantage plans administered by Humana and do
not accept Medicare Advantage plans administered by other carriers.
Humana’s value-based relationships with providers, like Iora, are aimed
at transforming health care by offering proactive, personalized care for
Medicare beneficiaries. Humana and Iora strive to meet monthly to review
member cases and issues. This helps ensure that members aren’t simply
treated for what ails them, but are also provided with a more
comprehensive team working on a plan to keep them on the path to their
best health and ensuring they receive a health care experience designed
with their needs foremost in mind.
The new Iora Health® Primary Care practices are located at:
Arizona: 9124 E. Main Street, Mesa, AZ 85207
Arizona: 5110 E. Southern Ave., Mesa, AZ 85206
Colorado: 1080 S. Sable Blvd., Aurora, CO 80012
Colorado: 8246 W. Bowles Ave., Bldg. 1, Unit T, Littleton, CO 80123
Washington state: 1414 S. 324th Street, Ste. B207, Federal
Way, WA 98003
The Iora practices will start seeing patients on Oct. 3, 2016.
“At Iora we believe that relationships are the missing link in health
care. However, we find that Medicare-eligible patients rarely receive
enough time with their doctor, or the support and tools necessary to
cope with a complex health care system,” said Duncan Reece, General
Manager and Vice President for Iora Health. “In just the first year, our
Net Promoter Scores® - at 90% - are consistently higher than
most consumer brands¹ and hospitalization rates declined by 40 percent
for our patients who have been engaged for at least one year².”
Iora Primary Care practices focus on a patient-first experience, which
is tailored to the needs of each patient. Iora® offers:
Smaller panel sizes than the industry average so that doctors can
spend more time listening to patients’ needs.
Integrated care team that includes doctors, Health Coaches, and
Behavioral Health Specialists, who all help guide patients through the
complex health system and ensure their care addresses the whole
person, not just symptoms.
Convenience: 24/7 access to doctors by phone for urgent needs,
same/next day appointments, onsite labs, and locations with free
parking.
Access to Iora’s Chirp technology, a proprietary medical record that
patients can use to schedule appointments, access their records, and
email with the care team.
Close collaboration with in-network specialists with whom Iora has
built relationships.
Staff familiarity with the member’s Medicare Advantage insurance,
since the practice only accepts Medicare Advantage plans administered
by Humana, which simplifies billing issues/questions.
This is the third consecutive year Iora Health and Humana have teamed
up. The organizations first teamed up in 2014
and again in 2015.
The new practices mean that Humana Medicare Advantage members have
access to Iora®’s 16 primary care practices – five in Phoenix
metro, two in Tucson, five in Denver and four in Seattle.
“We are seeing encouraging results in our Humana Medicare Advantage
members who go to an Iora Primary Care practice. That’s why we are
excited to partner with Iora for the third straight year to offer our
members access to Iora’s primary care practices in more areas of
Arizona, Colorado and Washington state,” said Mark El-Tawil, West
Division Leader for Humana. “Humana’s strong Medicare capabilities and
Iora’s passionate focus on patient care allows us to collaborate in
order to offer our Humana members a health care that is transformational
with a focus on getting and keeping these member healthy.”
In 2014, on average, Humana
Medicare Advantage members served by physicians under value-based
care arrangements experienced fewer ER visits and hospital admissions;
higher screening rates, including those for colorectal cancer (+7
percent) and breast cancer (+6 percent); and healthier outcomes compared
to members who were treated by physicians with standard Medicare
Advantage reimbursement arrangements.
As of June 30, 2016, Humana has 1.7 million individual Medicare
Advantage members and 200,000 commercial members who are cared for by
48,200 primary care providers, in more than 900 value-based
relationships across 43 states and Puerto Rico.
As of June 30, 2016, approximately 61 percent of Humana individual
Medicare Advantage members are seeing providers who are in value-based
payment relationships with Humana. Humana’s goal is to have 75 percent
of individual Medicare Advantage members using providers in value-based
payment models by the end of 2017. For more information, visit humana.com/accountable-care
About Iora Health®
Iora Health® is building a different kind of health system to
deliver high impact relationship based care. With a mission to restore
humanity to health care and goal to transform healthcare overall, Iora
Health’s care model provides extraordinary service to patients to ensure
improved health outcomes while lowering overall plan costs. Our patients
enjoy the benefits of better access to care, office and non-office based
encounters (e.g. phone, text messages, and email), an accessible and
transparent medical record, and robust educational offerings. Our
practices across the U.S. enjoy the benefits of smaller panel sizes,
closer relationships with patients, and the opportunity to lead systemic
change in health care delivery while working with a true team.
For more information, please visit www.iorahealth.com.
About Humana
Humana Inc., headquartered in Louisville, Ky., is a leading health and
well-being company focused on making it easy for people to achieve their
best health with clinical excellence through coordinated care. The
company’s strategy integrates care delivery, the member experience, and
clinical and consumer insights to encourage engagement, behavior change,
proactive clinical outreach and wellness for the millions of people we
serve across the country.
More information regarding Humana is available to investors via the
Investor Relations page of the company’s web site at www.humana.com,
including copies of:
Annual reports to stockholders
Securities and Exchange Commission filings
Most recent investor conference presentations
Quarterly earnings news releases
Calendar of events
Corporate Governance information
Additional Information:
Humana is a Medicare Advantage HMO, PPO and PFFS organization with a
Medicare contract. Enrollment in any Humana plan depends on contract
renewal. Humana is a Coordinated Care plan with a Medicare contract and
a contract with the Washington Medicaid program. Other
Physicians/Providers are available in our network.
Humana Inc. and its subsidiaries (“Humana”) do not discriminate on the
basis of race, color, national origin, age, disability, or sex.
English: ATTENTION: If you do not speak English, language assistance
services, free of charge, are available to you. Call 1-800-552-0751
(TTY: 711).
Español (Spanish): ATENCIÓN: Si habla español, tiene a su disposición
servicios gratuitos de asistencia lingüística. Llame al 1-855-845-7639
(TTY: 711).
繁體中文 (Chinese): 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-800-552-0751 (TTY：711).
References:
¹ Net Promoter Score® Survey Given to Iora Primary Care
Patients - March 2016 through August 2016
² Iora Health®’s Chirp Data, Utilization - Inpatient
Admission PMPM Statistics - May 2015 through August 2016
Contacts
Iora Health®
Kelsey Matheson, 617-286-4734
or
Humana
Corporate Communications
Marina Renneke, 602-760-1758