rehab therapy software platform, marks its 10-year anniversary with
the launch of WebPT Reach, a new patient relationship management (PRM)
software that enables physical therapy facilities of all sizes to
consistently engage with patients throughout treatment, thus improving
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retention, clinical outcomes, and revenue. This capstone on WebPT’s
decade-long track record of innovation aligns with the company’s mission
to positively impact all healthcare stakeholders, including both
providers and patients.
In 2008, WebPT launched with 12 beta users at the American Physical
Therapy Association’s largest annual conference, the Combined Sections
Meeting (CSM). Today, WebPT — which now serves more than 30 percent of
the outpatient therapy market — celebrates its 10-year anniversary in
conjunction with the launch of Reach at this same conference.
“When we launched at CSM 10 years ago, we became the first cloud-based
EMR built specifically for rehab therapists,” said Dr. Heidi Jannenga,
PT, DPT, ATC/L, president and co-founder of WebPT. “Now, the industry is
flooded with software solutions; I’m proud that WebPT helped
technologists turn their eyes to this industry in the name of solving
problems specific to rehab. I know, for WebPT, this competition has kept
us forever focused on delivering innovative solutions, like Reach, that
not only meet, but also exceed the expectations of our more than 75,000
customers.”
Also created specifically for physical therapy providers, WebPT Reach
features three product tiers, making it accessible to organizations of
all sizes. The software provides tools that allow therapy practices to
automate and accelerate patient outreach and reactivation, thus
increasing total patient visits, streamlining the process of generating
online reviews and amplifying word-of-mouth marketing efforts. With the
use of WebPT Reach, therapy professionals can decrease early patient
dropout by up to 20 percent and increase referrals by more than 5
percent.
“What started as a company-wide mission to bring the best technology to
rehab therapists has evolved into a mission to bring the best health
care to patients,” said Nancy Ham, WebPT CEO. “And with patient
engagement, performance metrics and outcomes reporting becoming
increasingly integral to the value-based care equation, providers need
better systems for managing it all. Our mission is to provide rehab
therapy facilities of all sizes — from sole proprietors to
enterprise-level organizations — the tools they need to not only
survive, but also thrive in the ever-changing modern healthcare climate.”
The launch of WebPT Reach comes on the heels of a series of major
milestones for WebPT, including:
the completion of software integrations with several key
hospital-based electronic health record systems, like Cerner, Epic,
MEDITECH, MEDHOST and athenahealth;
enhancements to its patient outcomes tracking tool — which has been
used to complete 4.2 million outcomes tests for almost 600,000
patients;
the introduction of a new analytics product that enables rehab therapy
providers to better manage the business side of their practices;
the acquisition
of patient engagement platform Strive Labs;
the launch of a best-in-class home exercise program and patient-facing
mobile app; and
the recently announced
acquisition of BMS Practice Solutions, which provides more robust
revenue cycle management capabilities to large rehab therapy
organizations.
Over its 10-year history, WebPT has expanded from two to 500 employees
while maintaining a 99% customer retention rate, the highest Net
Promoter Score (NPS) in the industry and consistent year-over-year
revenue growth as evidenced by its five-time placement on the Inc. 5000
list. The company has also made several key strategic hires, including
veteran healthcare tech executive Nancy Ham as CEO, Rick Pharr as VP of
operations, Adam Ross as VP of sales and Russell Olsen as VP of
innovation and product management. Furthermore, WebPT and its leadership
have been recognized with 16 awards and accolades over the past year,
including Deloitte Technology’s Fast 500, the Better Business Bureau’s
Torch Award for Ethics, the Red Herring Top 100 and the prestigious Inc.
5000 honor roll.
To learn more about WebPT Reach, visit get.webpt.com/reach.
About WebPT, Inc.
With a 30-percent market share, WebPT is the leading rehab therapy
platform for enhancing patient care and fueling business growth. From
scheduling, documentation and billing to outcomes tracking, business
reporting and software integration, WebPT is the ideal solution for
outpatient therapy organizations of all sizes. With a 99-percent
retention rate and uptime rate in excess of 99.9 percent across its
entire platform, WebPT is the most-trusted and most-reliable solution in
the industry. Launched in 2008, the company is based in downtown
Phoenix’s historic Warehouse District. It has ranked on the Inc. 5000
list of the nation’s fastest-growing companies five years in a row.
Learn more at webpt.com.
Contacts
For WebPT, Inc.
Beth Cochran | Rebecca Hasulak
602.758.0750 |
480.599.6280