NEW YORK — Segway recalled about 220,000 of its scooters sold across the U.S. because of a fall hazard that resulted in user injuries ranging from bruises to broken bones.
According to a notice published by the U.S. Consumer Product Safety Commission, the folding mechanism in Segway's Ninebot Max G30P and Max G30LP KickScooters can fail during use, causing the handlebars or stem of the scooters to fold.
A Segway Max G30LP KickScooter that was recalled, along with Segway’s Ninebot Max G30P, because of a fall hazard that resulted in user injuries.
That can result in serious injuries, the commission warned. Segway received 68 reports of folding mechanism failures, according to last week's recall notice, with 20 injuries that include abrasions, bruises, lacerations and broken bones.
Consumers in possession of the recalled scooters are urged to stop using them immediately and contact Segway to request a free maintenance kit. This kit includes tools and step-by-step instructions to inspect and adjust the scooters' locking mechanism as needed, the company said.
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"Over time, depending on riding conditions, the folding mechanism may require periodic checks and tightening," California-based Segway wrote on its website. "No returns or replacements are involved."
According to the CPSC, the Segway scooters involved in this recall were manufactured in China and Malaysia and sold at retailers across the U.S. including Best Buy, Costco, Walmart, Target and Sam's Club, as well as online at Segway.com and Amazon.com, between January 2020 and February 2025. Prices ranged from $600 to $1,000.
